Michael Garland

"I called in last month to change my bank information with them payed in full and get a letter in the mail that my home owners policy is cancelled. I get a lot of mail from them with different amounts and different information that doesn’t add up. I tried to move my policy to another agent you need his permission to leave. So his secretary acted like she couldn’t hear me to transfer my policy or fix the problem. Who in the world conducts business like that. Unreal."

"Tracy is extremely helpful and will be sure to give you a good deal! She was very quick in answering all of my questions and helped me find the policy that was best for me. My old insurance agent was even impressed and told me he could not offer me anything better and to make the switch. Thank you, Tracy!"

"I would not use this agent and I am cancel all my policy with State Farm and goes with another insurance company. Micheal and other State Farm agency know my current State Farm agency and I try to relocated my policy to another agency who is closer to me and could be professional about it. Michael inform me he wouldn't contact my agent until I make a final decision and yet he went behind my back and alert my former agent ( ofc it was his mentor and who else wasn't their mentor (my former agent) regarding my issue I am having. I am struggle to find a agent who isn't afraid of my former agent and State Farm let me down and didn't realize most of State Farm agent are so afraid of. When a agent betray your trust, then you shouldnt do business with!"

"Michael and his team went above and beyond to provide timely, friendly and responsive service in my insurance shopping process. I found the team from a recommendation, and just was curious of pricing, since I had been with my previous company for 11 years. I worked with Ethan Winkler directly as my representative, and he was patient, thorough and informative of all of the insurances I was getting quotes for (and was able to offer more services for a better price). I saved significant money on both auto and home insurances, and am thrilled I found Michael’s team. Ethan even went above and beyond to wish me well in my home buying process and ensure I had all the information I needed. 10/10 highly recommended!!"

"Debbie at Michael Garland was an absolute pleasure to deal with throughout our windshield replacement claim. Her communication and follow up far exceeded our expectations. Although the process was not what anyone expected, she always expressed understanding and kindness. She definitely went the extra mile!!!"

"I had a great experience with the Garland team at State Farm. If you have teen drivers you need to make the switch now! My savings was huge compared to what I was paying and other quotes. The process was easy and I felt very well taken care of. My only regret is that I did not contact them sooner."

"At the start of this pandemic, my rental home was accidentally burned down to the ground, per the tenant. Michael and crew were fast on the scene with all I needed as soon as I called them. They were relentless in their approach to help me with all I needed and even having to work from their laptops off site! I dont believe I could find a better insurance agency anywhere in the world with how well they treat my family and I and how they react to such emergencies! I highly recommend Michael Garland to ANYONE wanting the BEST available coverage and STELLAR service!!!"

"I am so glad my husband and I made the switch to State Farm, Michael Garland, for all of our insurance needs. Just by making the switch, we are saving almost $1,200.00 a year for the same amount of coverage! I highly recommend calling Michael Garland w/State Farm and getting a quote. The process is simple and easy."

"I have been a client for Michael Garland for many, many years now, and I have to say I believe he is the best insurance agent in Fairfield and even all of Butler County, Ohio. I’ve never seen an agency with better customer service! We have had numerous claims over the years, and I never cease to be amazed at how quickly they jump to help us out and get us back on our feet! In addition to their great customer service, I have always found The Michael Garland Agency to have some of the best insurance rates for auto insurance and homeowners insurance. Big win!"

"I switched to Michael’s agency 4 years ago and he is fantastic. His customer focused approach is refreshing and he is a pleasure to work with. Whether it’s a new policy or just a question he has time to work with you to ensure your needs are met Couldn’t recommend him enough."