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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lindsay Boone

March 9, 2023

5  out of  5 rating by Lindsay Boone
"We met with Micheal to review our coverage and he was very helpful in explaining everything and guiding us!"

julie r

February 17, 2023

5  out of  5 rating by julie r
"Tracy is amazing"

John Rodriguez

February 16, 2023

5  out of  5 rating by John Rodriguez
"Michael met with me tonight after regular business hours to review my policies and coverage. I truly am thankful to have him and State Farm as my insurance agent. I find him pleasant, professional, and knowledgeable with all insurance and policy information. I appreciate his continued service. I find comfort in the fact I don’t have to shop other insurance companies or agents. Thank you Michael and State Farm."

Ron Jackups

January 24, 2023

5  out of  5 rating by Ron Jackups
"I have been with State Farm and Michael Garland for over 30 years now, and have always been well satisfied with the service I received from his office. His entire practice has done a great job of combining the big company clout of State Farm Insurance with the personalized service you get from a local office staffed with people who care about service. While many of my friends brag about "saving" 5% or 10% with some discount insurance company, I am very happy to remain with State Farm and enjoy true quality service that puts my needs and interests first. As many of us have learned too many times, you get what you pay for!"


January 18, 2023

5  out of  5 rating by Beck8442
"I've been a client since 2014. I cannot tell you how wonderful this office is. Anytime there was a problem with anything I have even if it's just having them explain something to me everything is taken care of. Any emergency that I've ever had any question that I've ever had has been taken care of in a professional friendly manner I am so grateful for this office and grateful that Michael Garland runs a fabulous office. Thank you all!"

Jenee Carr

January 11, 2023

5  out of  5 rating by Jenee Carr
"I don't think I could ask for a better insurance company. I had to add a vehicle and my husband to my policy and they made it super easy for me. I just had to give them the information they needed and it was done in a matter of days. The person that I was in contact with gave me the price comparison for my new vehicle for full coverage or just liability so it would be easier for me to choose between the two. They stayed in contact with me every step of the way. Less stress for me to get it all done."

Marie Brown

January 5, 2023

5  out of  5 rating by Marie Brown
"Michael and his staff are great! They are very prompt to reply and follow through on my questions or inquiries . My premiums are much lower with State Farm for all my properties and vehicles than with my previous insurance carrier, and with better coverage! And knowing that the team is available to interview and help in the event of a claim, is what matters most."
Profile photo of CincyPhotoPro


December 23, 2022

5  out of  5 rating by CincyPhotoPro
"Micheal and his team have been fantastic to work with for over 4 years now!! I switched to them when looking for Drone coverage for my photography business and they saved me money with more coverage!! I have had to file a couple of claims over the years and the process has been so simple and rates did not go up! They because friends over the years not just our agents!! So glad we found them!! #bestinsuranceguy #treatyoulikefamily #easytoworkwith"

Jason Ruhlman

December 21, 2022

5  out of  5 rating by Jason Ruhlman
"Michael, is very knowledgeable and provides great customer service."

Rick Norris

December 5, 2022

5  out of  5 rating by Rick Norris
"Very happy with Michael Garland State Farm Insurance!They have always Been there when we had a problem. I Highly recommend them. Great service & great people! My daughter switched To them & she is satisfied with them as well."


November 22, 2022

5  out of  5 rating by Ryan
"Michael is always willing to help and provide helpful solutions."

Sara Howard

October 28, 2022

5  out of  5 rating by Sara Howard
"Michael Garland is hands down the most honest and responsive agent I have ever worked with. I referred him to my young daughter and he saved her 200 dollars a month on her car insurance! For a young person living on their own, this was absolutely a game changer for her. Michael truly cares about his customers and his spirit of excellence is what sets him apart! That and his cool red tow truck!"

Kathleen Johnson

October 20, 2022

5  out of  5 rating by Kathleen Johnson
"Michael has been my insurance agent and financial adviser for 13 years. . . Ever since I retired from California and moved back to Cincinnati to be near my family. He and his office have been nothing but helpful to me during all that time. I highly recommend his agency to all."

Andréa Byrd

October 20, 2022

5  out of  5 rating by Andréa Byrd
"I have been a customer with State Farm for over 20 years with 8 years being with Michael Garland. Mr. Garland and his staff are some of the friendliest people, very knowledgeable and accommodating. I once called inquiring about an insurance booklet to keep my registration and insurance card in. Mr. Garland himself called me, asked for pictures and a couple of weeks later he sent me 3 booklets. Now thats customer service! When I go to the office Mr. Garland is always there and comes out to talk to me. Being present is so important to me. So in closing if you are looking for a State Farm rep check out Mr. Garland and his associates."

Doug Brown

October 13, 2022

5  out of  5 rating by Doug Brown
"What more can be said about Mike and Tracy, 2 of the best in the business, great people to work with,and will go above and beyond to fix your budget."

Chad P (XzombieX)

September 22, 2022

5  out of  5 rating by Chad P (XzombieX)
"Great agent"

Nadia Nasralla

July 20, 2022

5  out of  5 rating by Nadia Nasralla
"Ethan was very helpful and super fast in providing a quote that fit my budget and getting the policy started!"

Susanne Page

May 20, 2022

5  out of  5 rating by Susanne Page
"Great agency! Superior, professional and personalized service."

Jimmy Rocchetta

April 14, 2022

5  out of  5 rating by Jimmy Rocchetta
"Great Service"

Debbie Fescina

April 14, 2022

5  out of  5 rating by Debbie Fescina
"My experience with State Farm has always been great! I’ve been with Michael Garland’s office for years. The claim process is very efficient, and the employees are always so friendly and helpful."

Carlos Sanchez

April 9, 2022

5  out of  5 rating by Carlos Sanchez
"Mike Garland cares about his clients. His attention to detail and customer service sets him apart from the other agents. He goes above and beyond to ensure that his customers have a fair and equitable claims process."

Connie Valiton

March 1, 2022

5  out of  5 rating by Connie Valiton
"The friendliest group of people. Starting with owner/operator Michael. Smiles and great conversation. Tracy had everything ready and explained every charge. Great job Tracy! Thank you Michael and Tracy. I feel very comfortable with your agency!"

Trayli Monroe

February 11, 2022

5  out of  5 rating by Trayli Monroe
"Tracy is extremely helpful and will be sure to give you a good deal! She was very quick in answering all of my questions and helped me find the policy that was best for me. My old insurance agent was even impressed and told me he could not offer me anything better and to make the switch. Thank you, Tracy!"

Mark Sturgill

February 9, 2022

5  out of  5 rating by Mark Sturgill
"Very helpful with my concerns. Always helping when I got problem."

falisha Smiley

January 14, 2022

5  out of  5 rating by falisha Smiley
"I like that every one is on the same wave link when i have a question or if i need something fax to me they are all on it i have been with State farm for about 30 + years and i so happy and very pleased with them all"