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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Erin

September 12, 2024

5  out of  5
rating by Kristen Erin
"I have always had the best experience with Michael's State Farm office. They are always there to answer my questions and always take their time to walk through my concerns. I highly recommend using Michael Garland's State Farm office for all of your insurance needs."
We responded:
"We are so grateful to work with you, to answer your insurance questions, and to help in anyway we can. "
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Hannah Bieber

September 10, 2024

5  out of  5
rating by Hannah Bieber
"Michael is truly such an incredible resource. As a young adult starting out there is so much I do not know about insurance. Michael takes the time to thoughtfully answer all my questions and figure out the best options for me. He truly has your best interests in mind which is why I recommend him 100%."
We responded:
"Thanks so much Hannah! I love talking through your insurance coverage options and helping anyway we can. Thanks for trusting our office with your insurance. "
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nichelle johnson

September 9, 2024

5  out of  5
rating by nichelle johnson
"The agent Tracey is very professional,courteous,and really nice she made my transition from all state to state farm very easy thank you"
We responded:
"So happy we were able to help give you a better value on your insurance with State Farm. Tracy is incredible, so happy she provided you with such great service. Thank You!"
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Everett “HiWire” Stephens

September 8, 2024

5  out of  5
rating by Everett “HiWire” Stephens
"Really bailed me out when looking for a policy for my new home. Highly recommended!"
We responded:
"Happy to help Everett! Glad we could provide the home insurance you were looking for. "
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Taylor

September 5, 2024

5  out of  5
rating by Taylor
"Michael Garland and the other agents in his office truly provide great customer service they make understanding insurance simple and easy. I’ve been a happy customer for five years. I’ve been able to save hundreds of dollars when bundling and switching from Allstate. Not to mention the other benefits that State Farm as a whole offers."
We responded:
"Taylor, we are so grateful to have you as a customer. Thanks so very much for trusting our office with your insurance needs. "
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Garrett Loyd

September 5, 2024

5  out of  5
rating by Garrett Loyd
"Absolutely amazing service and agents! Always there and go over the top every time! Couldn’t be happier. Would definitely recommend."
We responded:
"Happy to help anyway we can Garrett. "
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Pamela Daugherty

August 23, 2024

5  out of  5
rating by Pamela Daugherty
"The customer service is unmatched! I requested a quote, received it the same day. They mentioned they could save me more money by bundling my home and other vehicles. I received that quote for everything the next day. Debbie made everything so easy! She was super friendly and went above and beyond! Since becoming a customer I have spoken with the others in the office as well and they are all so kind and helpful!"
We responded:
"Debbie is a Rock Star. So happy you received such great service from her an our office. Thanks for trusting us to provide your auto and home insurance. "
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Jenny Castator

August 22, 2024

5  out of  5
rating by Jenny Castator
"An office full of great people who truly care!"
We responded:
"Thanks so much Jenny, I do have some very special agents on our team. 😉"
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Zeke Kimberlin

July 3, 2024

5  out of  5
rating by Zeke Kimberlin
"I am so grateful to have found the best insurance agent in town. Michael and his team, special mention to Blake "From State Farm :)" are always so helpful and considerate. They give us great peace of mind. We have been with them for over a year now, and have many cars under policy. It's great to know that if anything unexpected happens we have them to call."
We responded:
"Thanks for trusting our office with all of your insurance needs. Blake is an amazing agent, thanks so much for making that incredible connection. "
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jason margerum

June 21, 2024

5  out of  5
rating by jason margerum
"Tracy made insurance shopping very easy and simple for a single guy like myself. I really appreciate that and look forward to continuing our business."
We responded:
"Thanks so much for your business and for trusting our office with your insurance protection. "
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Christine nouhan

June 10, 2024

5  out of  5
rating by Christine nouhan
"12/10 rating for Blake! Great experience working with him!"
We responded:
"Wow! 12 out of 10 is incredible. Thanks for your kinds words. Blake is a very good Insurance Agent. Thanks for trusting our office with your insurance coverage. "
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Jeff Zych

May 23, 2024

5  out of  5
rating by Jeff Zych
"I decided to check out a new insurance option after finding out that my auto policy 6 month renewal would increase almost 10%, again. Michael Garland and Blake Castor took the time to present me with options that offered improved coverage at a lower price. They now have my policies for auto, renters, and business insurance. These guys are a great team to work with."
We responded:
"Super happy to have you as a client Jeff! Thanks for trusting our office with your auto insurance, renters insurance, and business insurance. Please reach out anytime you have a question or would like to review your coverages. "
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Kar Singh

April 15, 2024

5  out of  5
rating by Kar Singh
"Best insurance company that I have dealt with. Michael Garland and his staff are always friendly and their rates always seem to be the lowest around and I have shopped around plenty."
We responded:
"Thanks so very much Kar! We appreciate your trust in our office and we are happy to provide your family’s home and auto insurance. "
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Nick Rice

April 4, 2024

5  out of  5
rating by Nick Rice
"Below is an email I sent to my insurance broker because I cannot say enough great things about him and his staff! We have been with Michael Garland for 23 years and counting and I couldn’t not ask for a better person to have our backs or take better care of us! Him and his staff are the kindest most caring people that I have ever dealt with, and if you have issues they will get things done quickly regardless of what it is! Thank you guys for always being there for us! If I could have gave a higher rating I would have!! Good morning Michael, I just want you to know how great the ladies in your office are and how diligent they are about getting things done! I know you guys are extremely busy and don’t normally handle claims stuff, however like with the truck claims has been horrible with the house and drop the ball multiple times. I reached out to them for help and they didn’t hesitate to get me answers to my questions every time I have called them. Yesterday I again called for help to get answers and within 15 minutes of me getting off the phone with them I received calls from everyone and got the information I needed about the engineer that is coming out and it was scheduled. You have a terrific staff which I’m sure you know but you and them are the reason we stay with State Farm."
We responded:
"Thanks so very much Nick! We really appreciate you and always enjoy working with you and your family. "
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Cindy K

March 22, 2024

5  out of  5
rating by Cindy K
"Very nice and friendly, high recommendation. Answer all the questions and patience with the customers. Thanks Blake Castator"
We responded:
"Cindy, thanks so very much for your business and for trusting our office with your insurance needs. We appreciate your amazing review as well. Thank You!"
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Trey Tomlin

March 11, 2024

5  out of  5
rating by Trey Tomlin
"Michael was straight to the point and gave me all the answers I was looking for. Really great agent and I am glad he was so prompt with getting me set up."
We responded:
"Trey, we are so happy that you chose our office for your insurance protection. We look forward to providing you with the best service in the industry. Thank You!"
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Ed Burton

March 6, 2024

5  out of  5
rating by Ed Burton
"Recently switched back to State Farm. Prompt, efficient, and gracious. While hope to never need them for claims, confident that our needs in an unfortunate situation will be handled in a professional and prompt manner. Quotes came back quickly , questions addressed promptly, and a face to face appointment time adjusted to our schedule. Rates were highly competitive."
We responded:
"Ed, we are so grateful you chose to join State Farm. We look forward to working with you and providing the insurance protection you need. Like you mentioned, we will be here when you need us. "
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Michael Keller

February 23, 2024

5  out of  5
rating by Michael Keller
"Great experience! Very nice and professional agents. They are extremely knowledgeable and helpful. Blake was able to meet all my insurance needs and provide a lot of assistance with different scenarios. So glad to have them as my agent."
We responded:
"We are so grateful to have you as a customer Michael. We look forward to working with you and giving you the protection that you need. "
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Lauren Fitz

February 13, 2024

5  out of  5
rating by Lauren Fitz
"The team at Michael Garland State Farm is truly the best! They take the time to get to know you and give you the best insurance policy based on your needs. Michael is really caring and everyone is very friendly! I highly recommend choosing him and his staff for your insurance needs!"
We responded:
"Lauren, we can’t thank you enough for your kind words. We love working with you and we appreciate your business. "
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Nancy Johnson

February 9, 2024

5  out of  5
rating by Nancy Johnson
"Blake was great and saved us a lot of money."
We responded:
"So happy Blake was able to put together such a great package for your insurance. We appreciate your business. Thank You!"
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Tim MacDonald

February 1, 2024

5  out of  5
rating by Tim MacDonald
"My son totaled my car and we were still paying for insurance coverage from back in October, Debbie called me to verify and worked diligently on getting the amount refunded,we really appreciate her hard work and effort!"
We responded:
"Debbie is the best. So happy that your experience went smoothly with our office. We greatly appreciate your business. "
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Doug Beneteau

January 27, 2024

5  out of  5
rating by Doug Beneteau
"The excellent customer service goes a long way in helping to understand the various options. The pricing is also very competitive. I would highly recommend Michael, Tracy and the team to anyone."
We responded:
"Doug, thanks so much for trusting our office with your home and auto insurance. So happy we were able to give you such a good value on your coverages and we looking forward to working with your family moving forward. "
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Nicaela Boyd

January 22, 2024

5  out of  5
rating by Nicaela Boyd
"Michael, has been great to work with! State Farm has been great to us, and I don’t have any complaints. I would def recommend them!"
We responded:
"Thanks so very much Nicaela, for trusting State Farm with your home and auto insurance. We appreciate your business and we really enjoy working with you and your family. "
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John Baer

January 19, 2024

5  out of  5
rating by John Baer
"Excellent service very professional I would recommend them to everyone"
We responded:
"John, thanks for working with our office to protect your autos. We appreciate your business and enjoy working with you. "
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Ross Brockman

January 18, 2024

5  out of  5
rating by Ross Brockman
"I spoke with Blake Castator from Michael Garland's office. It was quite a pleasant experience and he helped me save a substantial amount of money with better coverage. I intend to go back to Blake for coverage on my business"
We responded:
"Ross, thanks for working with Blake and letting us protect your home and auto with State Farm. We will be happy to help with your business insurance as well. Thank You!"