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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Pietch

Jeff Pietch

February 24, 2026

5  out of  5
rating by Jeff Pietch
"Blake Castator did a great job combining my home and auto insurance."
We responded:
"Hi Jeff, Thank you for the 5-star review! We’re glad to hear you found the pricing reasonable and that Blake did a great job helping you combine your home and auto insurance. Bundling is a smart way to maximize value and coverage. We truly appreciate your trust in us and look forward to being here whenever you need anything! "
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nick carrier

February 19, 2026

5  out of  5
rating by nick carrier
"After getting a quote online, Blake called me from Micheal Garland, State Farm insurance. He was very professional and courteous, and I enjoyed the conversation with him and now I have insurance through them very easy to work with and at this point I’m very happy. Thanks guys for You’re great service."
We responded:
"Nick, thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. I’m glad Blake was able to connect with you quickly and make the process smooth and easy. We work hard to provide great value and professional service, so it means a lot to hear that you’re happy with both the price and the experience. Welcome aboard! If you ever need anything at all, we’re here for you. — Michael Garland and Team"
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Lorena Tolentino

February 14, 2026

5  out of  5
rating by Lorena Tolentino
"Absolutely one of the best State Farm offices! They have taken care of me since I had to do “adult things”. They are super nice and helpful, specifically Mr. Blake C!"
We responded:
"Lorena, thank you so much for your kind words and the 5-star review! We love being there for our customers through all of life’s “adulting” moments 😊 It truly means a lot that you’ve trusted us with your life, home, and auto insurance needs. Blake will especially appreciate the shoutout! We’re grateful to have him on our team, and we’re even more grateful to have you as part of our State Farm family. If you ever need anything, we’re always here to help! — Michael Garland and Team"
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Jason King

February 12, 2026

5  out of  5
rating by Jason King
"State Farm has been very good to me they are always very helpful and knowledgeable about their products and services keep up the great customer service"
We responded:
"Jason, thank you for the 5-star review and for your continued trust in us! We’re grateful for the opportunity to help with your auto insurance, and it means a lot to hear that you’ve found our team helpful and knowledgeable. Providing clear guidance and great customer service is always our goal. We truly appreciate your support and look forward to being here whenever you need us! — Michael Garland and Team"
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Tiffany Redden

February 9, 2026

5  out of  5
rating by Tiffany Redden
"By far the best insurance company I've dealt with!"
We responded:
"Tiffany, thank you so much for the 5-star review! “By far the best” truly means the world to us. We work hard to make insurance simple, straightforward, and supportive, so hearing this is incredibly encouraging. We’re grateful for the opportunity to serve you and are always here whenever you need us! — Michael Garland and Team"
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Angela K. Jones

February 9, 2026

5  out of  5
rating by Angela K. Jones
"Top notch team!! I recommend them to everyone!"
We responded:
"Thank you so much, Angela, for your fantastic recommendation! We're delighted to hear you had a great experience with our team. We truly appreciate your support and look forward to continuing to assist you with your homeowners and vehicle insurance needs!"
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Brandy Kramer

February 7, 2026

5  out of  5
rating by Brandy Kramer
"Statefarm is awesome! Blake literally saved my life with how much money he saved us!"
We responded:
"Brandy, thank you so much for the amazing 5-star review! We love hearing that Blake was able to help you save money — that’s what we’re here for! We’re so glad we could make a big difference for you and your family. We truly appreciate your trust in us and are always here whenever you need anything! — Michael Garland and Team"
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Dessie Flannery

January 29, 2026

5  out of  5
rating by Dessie Flannery
"Have been customer at State Farm for many years . Highly recommend them . Everyone is so helpful when I call or need something. I would give 10 stars if I could!!!!!!!"
We responded:
"Dessie, thank you so much for your loyalty and for the incredible 5-star review! We truly appreciate you being with State Farm for so many years. It means the world to us that you continue to trust our team with your life and homeowners insurance. Hearing that you’d give us 10 stars absolutely makes our day! We’re always here whenever you need us. Thank you again for your continued support! — Michael Garland and Team"
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Amber

January 9, 2026

5  out of  5
rating by Amber
"I've been with State Farm my entire life, and have always had the best service. Today I had a great call to look into more discounts for my policy, and order myself a new beacon for my Drivesafe discount (which is awesome) Ive looked into other companies before, but I dont think I'll be leaving the SF family anytime soon."
We responded:
"Amber, thank you so much for the amazing review and for being part of the State Farm family for so many years! It means a lot that you continue to trust us and even take the time to review your policy for additional discounts. We’re glad we could help you get set up with a new Drive Safe & Save beacon — it’s a great program, and we love helping customers maximize those savings. We truly appreciate your loyalty and kind words. We’re always here whenever you need us! — Michael Garland and Team"
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John Zigmond

January 8, 2026

5  out of  5
rating by John Zigmond
"tracy made my FIRST insurance experience absolutely seamless. i came into it clueless and she told me don’t even stress she’ll take care of the thinking."
We responded:
"John, thank you so much for the 5-star review! We’re especially honored to have been part of your very first insurance experience. Starting out can definitely feel overwhelming, so we’re glad Tracy was able to make it seamless and stress-free for you. That’s exactly the experience we want every customer to have. We appreciate you trusting us with your renters insurance and are always here whenever you need us! — Michael Garland and Team"
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Roberta Petty

January 8, 2026

5  out of  5
rating by Roberta Petty
"Just wanted to tell this Man that talked to me from State Farm...he was very nice and understanding about what I needed and got the job done....I love State Farm and wouldn't have any other insurance...and I love the price for my car insurance....thank you State Farm ❤️"
We responded:
"Roberta, thank you so much for the heartfelt 5-star review! We’re so glad our team was able to take the time to understand what you needed and make the process smooth for you. That personal, one-on-one service is exactly what we strive for every day. Hearing that you love your coverage and your price truly means the world to us ❤️ We’re grateful for your trust and are always here whenever you need us! — Michael Garland and Team"
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Olivia Mallaley

January 7, 2026

5  out of  5
rating by Olivia Mallaley
"Blake went above and Beyond walking me through coverage and was very transparent on pricing!! They saved me and my family so much money! This State Farm location is the best to work with!"
We responded:
"Olivia, thank you so much for the incredible 5-star review! We’re thrilled to hear that Blake went above and beyond to walk you through your coverage and provide full transparency on pricing. Making sure you understand your options and feel confident in your decisions is always our priority. We’re so glad we could help you and your family save money, and we truly appreciate you trusting us with your home and auto insurance. We’re always here whenever you need us! — Michael Garland and Team"
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Ridouane Asmouki

January 5, 2026

5  out of  5
rating by Ridouane Asmouki
"Blake was very helpful and kind. He helped me a lot and made everything easy. Thank you!"
We responded:
"Ridouane, thank you so much for the 5-star review! We’re so glad Blake was able to make everything easy and be helpful throughout the process. That’s exactly the experience we want every customer to have. We truly appreciate you trusting us with your auto and renters insurance, and we’re always here if you need anything at all! — Michael Garland and Team"
Profile photo of Alicia Cotton

Alicia Cotton

December 18, 2025

5  out of  5
rating by Alicia Cotton
"I've been with Michael Garland State Farm insurance agency for many years for home and auto and they have always made sure my needs are taken care of. Highly recommended"
We responded:
"Alicia, thank you so much for your kind words and for being with our agency for so many years! It truly means a lot that you’ve trusted us with your home and auto insurance and that you feel well taken care of. Building long-term relationships with our customers is what we value most. We sincerely appreciate the recommendation and your continued support. We’re always here whenever you need us! — Michael Garland and Team"
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Sammantha Rhodus

December 18, 2025

5  out of  5
rating by Sammantha Rhodus
"Michael’s crew literally saved the day after I totaled my dads car in September. They didnt let Allstate (my dad insurance company at the time) pull the wool over my eyes and rectified the issue at hand in a timely manner— unlike Allstate. They’re always SO friendly and SO helpful. Especially the coolest Blake we’ve ever encountered lol My dad even switched to Michael’s office after the accident and his insurance rates are now HALF what he was paying Allstate."
We responded:
"Sammantha, thank you so much for the incredible 5-star review! We’re really glad we could step in and help during such a stressful situation. Accidents are never easy, and our goal is always to make sure everything is handled clearly, fairly, and as smoothly as possible. It means a lot that your dad trusted us enough to make the switch, and we’re thrilled we were able to help lower his rates as well. And yes — we agree, Blake is definitely one of the coolest around! 😄 We truly appreciate you and your family trusting our team. We’re always here whenever you need us! — Michael Garland and Team"
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marie pegan

December 17, 2025

5  out of  5
rating by marie pegan
"Michael and Blake helped me during the process of buying my first gome. They were great at breaking everything down for me since I had never purchased homeowners insurance before. They helped me with several quotes with different homes I was interested in and worked quickly each time. I gave them my budget and they made it happen. They even were able to get my car insurance cheaper than I was paying before so I could bundle. 10/10 recommend."
We responded:
"Marie, thank you so much for the amazing 5-star review! Buying your first home is such a big milestone, and we’re honored we could be part of that journey with you. We know homeowners insurance can feel overwhelming the first time around, so we’re glad we could break everything down clearly and help you feel confident in your decisions. We’re also thrilled we could help you bundle and lower your auto insurance — that’s always a win! Thank you for trusting us through the process and for the 10/10 recommendation. We’re always here for you as you settle into your new home!"
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Erlin Dominguez

December 17, 2025

5  out of  5
rating by Erlin Dominguez
"Great services, helping me all the way!"
We responded:
"Erlin, thank you so much for the 5-star review! We’re glad we could help you every step of the way and make the process smooth. It means a lot that you trusted us with your motorcycle insurance. We truly appreciate your support and are always here whenever you need us! — Michael Garland and Team"
Profile photo of Sarah Board

Sarah Board

December 17, 2025

5  out of  5
rating by Sarah Board
"I work with Blake K, he is super nice. Great communication and easy to work with."
We responded:
"Sarah, thank you so much for the 5-star review! We’re so glad to hear that Blake has been great to work with. Clear communication and making the process easy are exactly what we strive for, so it’s wonderful to know that’s been your experience. We truly appreciate you trusting us with your home and auto insurance, and we’re always here whenever you need us! — Michael Garland and Team"
Profile photo of Tim MacDonald

Tim MacDonald

December 11, 2025

5  out of  5
rating by Tim MacDonald
"My son totaled my car and we were still paying for insurance coverage from back in October, Debbie called me to verify and worked diligently on getting the amount refunded,we really appreciate her hard work and effort!"
We responded:
"Debbie is the best. So happy that your experience went smoothly with our office. We greatly appreciate your business. "
Profile photo of Doug Howard

Doug Howard

December 11, 2025

5  out of  5
rating by Doug Howard
"Micheal, Blake and the whole team are great people. Always ready to help you any way they can. Can’t say enough good things about this team."
We responded:
"Doug, thank you so much for the incredible 5-star review! We truly appreciate your kind words about our entire team. Being described as “always ready to help” is exactly what we strive for every day. It means a lot that you trust us with your motorcycle, auto, home, life, and commercial insurance — that’s not something we take lightly. We’re grateful for you and are always here whenever you need anything at all! — Michael Garland and Team"
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christine kochanowski

December 8, 2025

5  out of  5
rating by christine kochanowski
"They are so helpful and take their time to explain everything. And saved me money. And they help anytime you call and patient"
We responded:
"Thank you, Christine, for your kind words! We're glad to hear that our team took the time to explain everything clearly and helped you save money. We appreciate your trust and look forward to continuing to assist you!"
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Bless Haze

December 5, 2025

5  out of  5
rating by Bless Haze
"Michael was extremely wonderful. Gave me a better quote than any other major insurance company. I suggest you reach out to him and join the State Farm family."
We responded:
"Thank you so much for the fantastic 5-star review! We’re thrilled we could provide you with a quote that stood out and made the switch worthwhile. Our goal is always to combine competitive pricing with personal service, so it means a lot to hear that was your experience. We truly appreciate the recommendation and your trust in our office. Welcome to the State Farm family — we’re always here whenever you need us! — Michael Garland and Team"
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Shelley Ainsworth

December 5, 2025

5  out of  5
rating by Shelley Ainsworth
"I’ve worked with Michael Garland’s team just under a year. Due to my own child rear-ending my brand new car…. I’ve been dealing with my awesome State Farm team on the regular. Today; I received a call from Tracy checking in on how things were progressing with my claims. I really appreciate their attention to detail to ensure my family is taken care of during what could be a stressful situation. Looking forward to a long relationship with Michael and his team."
We responded:
"Shelley, thank you so much for the thoughtful 5-star review! We know situations like that can be stressful — especially when it involves your child and a brand new car — so we’re truly glad we could be there for you through the process. Tracy genuinely cares about our customers, and checking in to make sure everything is moving smoothly is exactly the kind of service we aim to provide. It means a lot that you trust us to take care of your family, and we’re grateful for the opportunity to build a long-term relationship with you. We’re always here whenever you need us! — Michael Garland and Team"
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Tonya Porter

December 3, 2025

5  out of  5
rating by Tonya Porter
"Since moving back to Ohio they have exceed all my expectations. Great bunch of people. State Farm is my choice for insurance. Thank everyone."
We responded:
"Tonya, thank you so much for the wonderful 5-star review! We’re so glad to have you back in Ohio and even more grateful that you chose our office to take care of your insurance needs. Hearing that we’ve exceeded your expectations truly means a lot to our entire team. Thank you for trusting us with your home, auto, and renters insurance. We appreciate you and are always here whenever you need anything! — Michael Garland and Team"
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Deborah Campbell

December 3, 2025

5  out of  5
rating by Deborah Campbell
"Michael Garland has been my State Farm agent since he came to the Fairfield Ohio area. He and his wonderful office have helped me through some very trying times in life. He’s the real deal State Farm agent!"
We responded:
"Deborah, thank you so much for your loyalty and for such a meaningful review. It truly means the world to me that you’ve trusted our office since we came to the Fairfield area. Being there for our customers during life’s trying times is exactly why we do what we do. Your words about our team — and calling me “the real deal” — are incredibly humbling. We’re grateful for you and for the opportunity to continue serving you with your life, auto, and renters insurance. We’re always here whenever you need us. — Michael Garland"