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State Farm® Insurance Agent

Michael Garland

4.8 out of 5 (34 reviews)

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What our customers say about us...

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Chad P (XzombieX)

September 22, 2022

5  out of  5
"Great agent"
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Angel Zimmer

September 22, 2022

1  out of  5
"I called in last month to change my bank information with them payed in full and get a letter in the mail that my home owners policy is cancelled. I get a lot of mail from them with different amounts and different information that doesn’t add up. I tried to move my policy to another agent you need his permission to leave. So his secretary acted like she couldn’t hear me to transfer my policy or fix the problem. Who in the world conducts business like that. Unreal."
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Nadia Nasralla

July 20, 2022

5  out of  5
"Ethan was very helpful and super fast in providing a quote that fit my budget and getting the policy started!"
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Susanne Page

May 20, 2022

5  out of  5
"Great agency! Superior, professional and personalized service."
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Jimmy Rocchetta

April 14, 2022

5  out of  5
"Great Service"
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Debbie Fescina

April 14, 2022

5  out of  5
"My experience with State Farm has always been great! I’ve been with Michael Garland’s office for years. The claim process is very efficient, and the employees are always so friendly and helpful."
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Carlos Sanchez

April 9, 2022

5  out of  5
"Mike Garland cares about his clients. His attention to detail and customer service sets him apart from the other agents. He goes above and beyond to ensure that his customers have a fair and equitable claims process."
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Connie Valiton

March 1, 2022

5  out of  5
"The friendliest group of people. Starting with owner/operator Michael. Smiles and great conversation. Tracy had everything ready and explained every charge. Great job Tracy! Thank you Michael and Tracy. I feel very comfortable with your agency!"
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Trayli Monroe

February 11, 2022

5  out of  5
"Tracy is extremely helpful and will be sure to give you a good deal! She was very quick in answering all of my questions and helped me find the policy that was best for me. My old insurance agent was even impressed and told me he could not offer me anything better and to make the switch. Thank you, Tracy!"
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Mark Sturgill

February 9, 2022

5  out of  5
"Very helpful with my concerns. Always helping when I got problem."
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falisha Smiley

January 14, 2022

5  out of  5
"I like that every one is on the same wave link when i have a question or if i need something fax to me they are all on it i have been with State farm for about 30 + years and i so happy and very pleased with them all"
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Linda Weil

December 16, 2021

5  out of  5
"Michael and his staff are great to work with. He has his customers best interest at heart at all times"
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eddy. uderman

December 15, 2021

5  out of  5
"Best bunch of agents around....by far"
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Rye Weaver

December 8, 2021

1  out of  5
"I would not use this agent and I am cancel all my policy with State Farm and goes with another insurance company. Micheal and other State Farm agency know my current State Farm agency and I try to relocated my policy to another agency who is closer to me and could be professional about it. Michael inform me he wouldn't contact my agent until I make a final decision and yet he went behind my back and alert my former agent ( ofc it was his mentor and who else wasn't their mentor (my former agent) regarding my issue I am having. I am struggle to find a agent who isn't afraid of my former agent and State Farm let me down and didn't realize most of State Farm agent are so afraid of. When a agent betray your trust, then you shouldnt do business with!"
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cindy reed

November 22, 2021

5  out of  5
"Great people."
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Pam Kimmel

November 8, 2021

5  out of  5
"We love the team at Michael Garland's State Farm. We made a switch to another insurance company, but am happy to be back with Michael and his team. Tracy was thorough and responsible to work quickly."
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Chanel Wright

July 2, 2021

5  out of  5
"Michael and his team went above and beyond to provide timely, friendly and responsive service in my insurance shopping process. I found the team from a recommendation, and just was curious of pricing, since I had been with my previous company for 11 years. I worked with Ethan Winkler directly as my representative, and he was patient, thorough and informative of all of the insurances I was getting quotes for (and was able to offer more services for a better price). I saved significant money on both auto and home insurances, and am thrilled I found Michael’s team. Ethan even went above and beyond to wish me well in my home buying process and ensure I had all the information I needed. 10/10 highly recommended!!"
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Shannon Przytulski

July 1, 2021

5  out of  5
"Debbie at Michael Garland was an absolute pleasure to deal with throughout our windshield replacement claim. Her communication and follow up far exceeded our expectations. Although the process was not what anyone expected, she always expressed understanding and kindness. She definitely went the extra mile!!!"
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Joe Garrett

March 11, 2021

5  out of  5
"One word to describe Michael in his group: excellent. I would highly recommend Michael and his team to all of my friends and family."
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Tony Smith

January 5, 2021

5  out of  5
"I had a great experience with the Garland team at State Farm. If you have teen drivers you need to make the switch now! My savings was huge compared to what I was paying and other quotes. The process was easy and I felt very well taken care of. My only regret is that I did not contact them sooner."
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Craig C

May 13, 2020

5  out of  5
"At the start of this pandemic, my rental home was accidentally burned down to the ground, per the tenant. Michael and crew were fast on the scene with all I needed as soon as I called them. They were relentless in their approach to help me with all I needed and even having to work from their laptops off site! I dont believe I could find a better insurance agency anywhere in the world with how well they treat my family and I and how they react to such emergencies! I highly recommend Michael Garland to ANYONE wanting the BEST available coverage and STELLAR service!!!"
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Jennifer Berry

January 28, 2020

5  out of  5
"I am so glad my husband and I made the switch to State Farm, Michael Garland, for all of our insurance needs. Just by making the switch, we are saving almost $1,200.00 a year for the same amount of coverage! I highly recommend calling Michael Garland w/State Farm and getting a quote. The process is simple and easy."
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Chris Russell

October 24, 2019

5  out of  5
"I have been a client for Michael Garland for many, many years now, and I have to say I believe he is the best insurance agent in Fairfield and even all of Butler County, Ohio. I’ve never seen an agency with better customer service! We have had numerous claims over the years, and I never cease to be amazed at how quickly they jump to help us out and get us back on our feet! In addition to their great customer service, I have always found The Michael Garland Agency to have some of the best insurance rates for auto insurance and homeowners insurance. Big win!"
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Neal Culligan

November 30, 2018

5  out of  5
"I switched to Michael’s agency 4 years ago and he is fantastic. His customer focused approach is refreshing and he is a pleasure to work with. Whether it’s a new policy or just a question he has time to work with you to ensure your needs are met Couldn’t recommend him enough."
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Claire Staton

May 8, 2018

5  out of  5
"Highly recommend this company. They are very easy to work with and are on top of everything. Such friendly people to work with as well!"